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A refund invoice is sent from company to customer to record and acknowledge a reduction in the balance due. Sometimes called a credit memo or credit note, the invoice can issue a partial repayment or return the balance in full. It’s used in cases where a customer has overpaid, has cancelled a service, or has returned goods and is requesting their money back.
Last updated May 15th, 2026
A refund invoice is sent from company to customer to record and acknowledge a reduction in the balance due. Sometimes called a credit memo or credit note, the invoice can issue a partial repayment or return the balance in full. It’s used in cases where a customer has overpaid, has cancelled a service, or has returned goods and is requesting their money back.
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