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What to Include
- Customer name and address
- Original invoice information
- Original payment method
- Reason for refund
- Total amount returned to customer
- Refund date
A refund invoice is sent from company to customer to record and acknowledge a reduction in the balance due. Sometimes called a credit memo or credit note, the invoice can issue a partial repayment or return the balance in full. It’s used in cases where a customer has overpaid, has cancelled a service, or has returned goods and is requesting their money back.
A refund invoice is sent from company to customer to record and acknowledge a reduction in the balance due. Sometimes called a credit memo or credit note, the invoice can issue a partial repayment or return the balance in full. It’s used in cases where a customer has overpaid, has cancelled a service, or has returned goods and is requesting their money back.
A refund invoice is sent from company to customer to record and acknowledge a reduction in the balance due. Sometimes called a credit memo or credit note, the invoice can issue a partial repayment or return the balance in full. It’s used in cases where a customer has overpaid, has cancelled a service, or has returned goods and is requesting their money back.